Please enjoy our products responsibly.
Merlscho ® and Chardomell ® are registered trademarks of Universe-CFC UG & CO. KG © 2020. All rights reserved.
We treat your transmitted data confidentially and appropriately according to the legal data protection regulations as well as this privacy statement.
When you use our website, we save various personal data through which we can identify you personally. Those are the following in detail:
Inventory data such as name and address
Contact data such as e-mails and telephone numbers
Content data such as text entries, photography, videos
Contract data such as the contractual object, duration
Payment details such as bank details, payment history
Usage data such as visited websites, interests in content
Communication data such as device information, IP addresses
The data of customers, interested parties, suppliers, visitors as well as users of online offers will be processed. Those people are also designated as users.
The processing takes place for the provision of contractual services, for the purpose of services and customer care, for marketing purposes, advertising and market research, to respond to contact requests, for communication with the users and inter alia for the safety and provision of the online offer.
The responsible place for the data processing on this website is:
Universe CFC UG & Co. KG
Phone: +49 30 882 644 2
The above-mentioned point decides the purpose and means of the processing of personalized data (such as email addresses or something similar).
According to article 13, paragraph 1, clause c) DSGVO, we must inform you of our data handling’s legal basis. Unless the legal basis of the data protection declaration is not mentioned, the following applies:
The legal basis of obtaining the consents is article 6, paragraph 1, clause a and article 7 DSGVO, which regulate the process of contract fulfilment where the contracting party is the person concerned, and also forms the basis for conducting pre-contractual activities on request of the involved people. Relevant for the general response to requests from these people is article 6, paragraph 1, clause b DSGVO. The legal basis for the processing to fulfil our legal responsibilities is article 6, paragraph 1, clause c DSGVO and the legal basis for the processing of the protection of our authorized interests that do not undermine the interests or basic rights and fundamental freedom of the involved people is article 6, paragraph 1, clause f DSGVO. In case of essential interests of the involved people or another natural person processing personalized data, article 6, paragraph 1, clause d DSGVO serves as a legal ground.
REVOCATION OF DATA HANDLING
Many data processing operations are only possible with your explicit consent. You can revoke a permission that has already been issued at any time. For this, a formless notification via e-mail to us is enough. The legality of the data processing that has taken place until withdrawal remains untouched. In the course of the valid legal regulations, you have the right at any time to receive gratuitous disclosure about your saved personal data, the origin, recipient, and purpose of data processing and possibly a right over the correction, blocking or deletion of this data.
RIGHT TO OBJECT
At any time, you have the right to disagree with the future processing of the data on you according to article 21 DSGVO. The objection can especially take place against the processing for purposes of direct advertising. These rights of objection also include profiling.
By deactivating cookies, the functionality of this website can become limited.
Cookies which are necessary for the provision of the electrical communication process or for the supply of certain functions that are desired by you (such as the shopping cart function), are saved on the basis of article 6, paragraph 1, clause f DSGVO.
SERVER LOG FILES
The provider of this page gathers and saves information automatically in so-called server files, which your browser automatically transmits to us.
HOSTING SERVICE THROUGH A THIRD PARTY
As part of processing on our account, a third party performs services to host and represent the website. This serves to maintain a concrete presentation of our offer as part of our legally justified endeavour to balance interests. All data that is within the usage of this website or that is included in the online shop as described and imposed below will be processed on their servers. The processing on other servers only takes place within the explained scope.
PERSONALIZED DATA COLLECTION AND USAGE
In general, you can visit our website without providing information about yourself. We only receive personalized data if you enter this data or contact us (via the contact form or e-mail) within an order or when opening a customer account. The data to be collected is evident from the input form.
The processing takes place on the basis of article 6, paragraph 1, page 1, clause f DSGVO with your agreement.
We use the data that you informed us about for contract processing and editing your requests. After the complete processing of the contract or the cancellation of your customer account, your data will be locked for further usage, and will be deleted after the expiration of the retention period under tax and commercial law if you have not explicitly agreed to the additional usage of data or if we reserve the right to a further usage of data, which is permitted by law, and which we will inform you about hereinafter.
At any time, you can revoke your consent by sending us a message, without infringing on legality due to your consent until the processing of the cancellation.
A cancellation can either be made by sending a message to the below-described contact or through the function provided in your customer account.
Regarding your data in detail:
When opening a customer account, we collect your personal data to the extent that is specified there. The data processing exists for the purpose of improving your shopping experience and to simplify the order processing. The processing takes place on the basis of article 6 (1) clause a DSGVO with your consent. If you sign up for our newsletter, we use the necessary or separate data which is disclosed by you to send you our e-mail newsletter in accordance with your consent. The cancellation of your customer account is possible at any time and can either take place by sending us a message through any of the contact options mentioned below or through a link provided in your customer account. The customer account will subsequently be deleted.
If you send us your request using our contact form, your information including the data that you provided regarding processing the request is saved by us in case of follow-up questions. We do not pass on this data without your consent.
The processing of the entered data into the contact form therefore exclusively takes place on the basis of your consent (article 6, paragraph 1, clause a DSGVO). You can revoke this permission at any time. For this, a formless notification via e-mail is enough. The legality of the data processing operation that has taken place until withdrawal remains untouched. The data that you have entered into our contact form stays with us until you request a cancellation or revoke your approval for recording the data, or the purpose for the data storage becomes obsolete. Legal regulations, especially retention periods, are not infringed.
If you would like to receive the newsletter offered on the website, we require your e-mail address as well as information that allows us to check that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
More data will or will not be stored on a solely optional basis. We use this data solely in order to send the necessary information and we do not pass this data on to third parties. The newsletter reference data that is consigned to us for your purpose will be saved by us until your removal from the newsletter and deleted after the cancellation of the newsletter. Data that was saved by us for other purposes (such as e-mail addresses for the member section) remain hereby untouched.
E-MAIL ADVERTISING WITHOUT A NEWSLETTER SUBSCRIPTION
If we receive your e-mail address associated with the sale of goods or services, we reserve the right to send you offers regularly via e-mail about similar products that you have already purchased from our selection. This processing takes place on the basis of article 6 (1) clause a DSGVO with your consent. You can always disagree with the usage of your e-mail address by sending us a message through any of the contact options below without any costs other than the transmission costs based on the basic rates.
On top of that, we reserve the right to use your first- and surname, your postal address and – as far as we receive- the additional information within the contractual relationship.
Your title, academic degree, your year of birth and your professional title, sector description or trade name will be saved in the collected lists and be used for our own promotional purposes, such as sending you interesting offers and information about our products by post. This processing takes place on the basis of article 6 (1) clause a DSGVO with your consent. At any time, you can disagree with the storage and usage of your data for these purposes by sending us a message through any of the contact options below.
DATA TRANSFER FOR THE CONTRACT PERFORMANCE GUARANTEE
We only transmit data to third parties if this is necessary within the contract processing, eventually to the company with which we entrust the delivery of goods or the delegated bank regarding the payment processing. The basis for the data processing is article 6, paragraph 1, clause b DSGVO, which allows the processing of data for the fulfilment and purposes of contractual or pre- contractual actions. Other transmission of data will not take place, or rather only in the case that you explicitly consent to the transmission.
A transfer of your data to third parties without clear consent, for eventual purposes of advertising, will not take place.
The data protection declaration of the respective payment service providers is valid.
LIABILITY LIMITATION FOR EXTERNAL LINKS
Our website contains links to external websites of third parties. We do not have any influence on the content of these websites which are linked directly or indirectly. For this reason, we also cannot guarantee the accuracy of the content. For the content of external links, the specific providers and operators (original creators of the websites) are responsible.
A constant textual review of external links is not possible without concrete indications of a legal violation. Liability regarding this is however not excluded.
IDENTITY- AND CREDIT ASSESSMENT ON SELECTING THE PAYMENT METHOD PAYPAL
Integrated components of PayPal can be found on our website. PayPal is an online payment service provider. Payments will be processed with so-called PayPal accounts, which represent virtual private or business accounts. Besides this, it is possible to process virtual payments by a credit card on PayPal, even if a user does not have a PayPal account. A PayPal account is managed by an e-mail address, which is why there is no pre-existing bank account number. PayPal makes it possible to release online payments to third parties or to receive payments. PayPal also takes over trustee functions and offers a buyer protection service.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie S:C:A:,
22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the concerned person chooses PayPal as a payment method in our online shop during the ordering process, automated data of the affected person will be transmitted to PayPal. With the selection of this payment option, the person concerned agrees with the essential personal data transmission for the payment processing.
First names, surnames, addresses, e-mail addresses, IP-addresses, telephone numbers, mobile phone numbers and other data are the personal data which are often necessary for a payment transaction via PayPal. Personal data is also necessary for the transactions of purchase contracts which are related to the respective order.
The transmission of the data is aimed at payment processing and fraud prevention. The responsible person regarding the processing will only transmit personal data if an entitled interest for the transmission is given. The personal data exchanged between PayPal and the responsible person may be transmitted to credit agencies from PayPal. This transmission is regarding an identity and credit check.
PayPal may share personal data with affiliated companies and service providers or subcontractors, as far as this is necessary for the fulfilment of contractual obligations or if the data in the customer order has to be edited. The person concerned has, at any time, the opportunity to withdraw their consent from PayPal regarding the handling of personal data. A withdrawal does not affect the personal data which it is obligatory to process, use or transmit for contractual payment processing.
The valid data protection regulations of PayPal can be found under
COURT OF JURISDICTION
Universe CFC UG & Co. KG
Cheyenne Gräfin von Thun und Hohenstein Veit
Dr. Jeannine Gräfin von Thun und Hohenstein Veit
MADE BY BRANDMARKER
The European commission provides a platform for the online-dispute resolution (OS-platform), which you are able to find under http:/ec.europa.eu/consumers/odr. We are not obligated to participate in a dispute resolution against a consumer arbitration board.
As service providers, we are in accordance with §7, paragraph 1 TMG responsible for own content based on general law. However, after §§ 8 to 10 TMG are not obliged to monitor transferred or stored external data or to seek facts or circumstances, which point to illegal activities. Obligations for removals or blocking of the usage of information according to the general laws remain untouched. A liability regarding this matter is however only possible from the time of the awareness of a concrete legal violation. In case of known existent infringement, such contents will be deleted immediately by us.
The content and work, which is created through the website operators on these pages are being subjected to the German copyright law. The reproduction, editing and each kind of use beyond limits/boundaries of the copyright require a written consent of the respective author or creator. Downloads and copies of this page are just allowed for private usage and not commercial usage.
As far as the content on this page was not created by the operator, the copyrights of the third party are being observed. Especially are the contents of the third party being characterized as such. Should you despite get attentive to a copyright violation, we kindly ask you for a corresponding reference. We will then check such contents and will delete them immediately.
Data processing on this website is carried out by the website operator. We collect the data that you transmit. This is mainly data that you enter in our contact form. Further data or data of the website visitor are automatically collected by the IT systems.
The data is collected to ensure error-free provision of the website. Further data may be used to analyse your user behaviour.
At any time, you obtain the right to receive disclosure about origin, recipient and purpose of your saved personal data. You can also demand the correction, blocking or deletion of this data. You can ask questions regarding the processing of your data.